![]() ![]() Contact Internet Service Provider (ISP) for further assistance NOTE: If the computer or other Internet devices cannot connect to the network, the issue might be with the Internet service. Make sure the modem and router are connected to the Internet by using a computer and viewing different websites.NOTE: Because each of these steps represents a possible solution to this issue, check the network status on the unit after completing each step. ![]() If model-specific information is needed to complete the steps below, refer to the supplied operations manual. ![]() IMPORTANT: This article only applies to Sony products that have Internet capabilities. ![]()
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